Refund Policy for Maintenance Services

Thank you for choosing LUXIS Design’s monthly maintenance services for your website. We are committed to providing high-quality services that meet your needs and expectations. However, if for any reason you are not satisfied with our services, we offer a refund policy as described below.

Subscription Refund Policy

We accept subscription refunds before the Monthly Maintenance Report is provided to the customer. We provide monthly maintenance reports on the 28th of every month. If you wish to cancel your subscription and receive a refund, you must notify us before the Monthly Maintenance Report is provided to you.

If you cancel your subscription before the Monthly Maintenance Report is provided, we will refund the prorated amount of your subscription fee for the remaining days in the month. Please note that we do not offer refunds for any previous month’s subscription fee.

Unsubscribe Policy

You can always unsubscribe from our monthly maintenance services by going to your My Account dashboard and clicking on My Subscription -> Unsubscribe. If you unsubscribe before the next billing cycle, you will not be charged for the following month.

Please note that once the Monthly Maintenance Report is provided to you, we will assume that you have received and accepted our services for that month, and no refunds will be provided.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at support@luxisdesign.io.

We will be happy to assist you.